Privacy

Privacy Disclaimer

Version 08/01/2019

Privacy is as important for you as for us. That’s why we’ve collected the important privacy aspects on this web page. The privacy policy is amongst others applicable to (i) our website https://www.VIVATrip.net and (ii) all (commercial) relations between VIVATrip and her customers, prospects and business partners.

VIVATrip wants to emphasize that she at all times will try to operate in accordance with (i) the Belgian Privacy law of December 8th 1992 concerning protecting personal life in regards to the processing of personal data and/or (ii) the EU regulation from 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC. This privacy policy contains amongst others information on how VIVATrip collects, uses and processes personal data.

Visiting our website implies that you explicitly approve (by means of your personal data or opt-in) the privacy policy and therefore the way we collect, use and process your personal information. This privacy policy is considered to be read together with the VIVATrip cookie policy.

Your rights

If you want to appeal for the below mentioned privacy rights, contact [email protected] to exercise one or more of the following rights for free:

  • The right to access your personal data that VIVATrip might store;
  • The right to rectify, complete and update your personal data;
  • The right to erase your personal data(‘right to be forgotten’);
  • The right to restrict the processing of your personal data;
  • The right of portability of your personal data;
  • The right to object the processing your personal data.

If you do not want to receive marketing mails, you can always unsubscribe by clicking on the “Unsubscribe” button included in every marketing mail of VIVATrip.

Personal data

VIVATrip collects and processes the following personal data:

  • Name and first name
  • Address
  • Company name
  • E-mail address
  • Phone number (fixed/mobile)
  • Date of birth and place of birth
  • Information related to your ID card and/or passport
  • Information on your usage of the VIVATrip website such as; your IP address, browser type, pages you visited, potentially geographical location data

Use of personal data

VIVATrip uses your personal data for:

  • Executing a contract with VIVATrip;
  • Providing services by VIVATrip;
  • Sending of targeted marketing, updates and offers based on your communication preferences;
  • Improving the quality, the management and the content of the website;
  • Preparing and sending quotes, invoices and collecting payments;
  • Executing customer satisfaction surveys, inquiries and other market research;
  • Statistical purposes

Collection of personal data

VIVATrip collects personal data by means of:

  • A collaboration with VIVATrip;
  • A visit to the website;
  • The use of services provided by VIVATrip;
  • The purchase of products by VIVATrip;
  • A subscription to our newsletter ( whether or not via the website);
  • Correspondence with VIVATrip
  • Sharing ideas with VIVATrip on service improvements
  • A demand for a quote
  • Exchange of business cards

Retention periods

VIVATrip respects the legal retention periods. Customer information will be deleted during the month of January following the end of the legal retention period. Spontaneous job applications will be stored for a period of one year.

Access to third parties

VIVATrip will not allow third parties to access to your personal data , unless it’s necessary for VIVATrip to provide services and during the improvement of these services. Notwithstanding the above, it might occur that VIVATrip discloses your personal information to the competent authorities (i) when VIVATrip is required by law or in the context of legal or future legal proceedings and (ii) to protect and defend our rights.

Other websites

Our website contains links to other websites. VIVATrip is not responsible for the privacy policies nor for its application on third party websites.

Complaints

If you have complaints about the way VIVATrip collects, uses and/or processes your personal data, you can file a complaint with the Belgian Privacy Authority (www.dataprotectionauthority.be).

Updates

VIVATrip is actively involved with its Terms and privacy policy. This page will therefore be updated regularly. To remain informed about the latest changes, we recommend to visit the website and the Terms and privacy policy page on a regular interval.

Contact VIVATrip

If you have questions concerning our privacy policy or the way VIVATrip collects, uses or processes your personal information, please contact us: